If you accidentally damage the rented car, you should immediately contact the Region.Rent manager and report the incident.

Depending on the nature of the damage, you may have to pay for the repairs, but in some cases, insurance may cover the losses.

The deposit is returned within 5–9 working days after the end of the car rental. If the Tenant is not a resident of the country: Citizens of the Russian Federation receive their deposit return within 5–9 working days through the "Zolotaya Korona" money transfer system. Citizens of other foreign countries receive their return within 5–9 working days through the Western Union system.

Yes, it is possible to include two or more drivers in the rental agreement. All additional drivers must meet the company's requirements and be specified in the rental agreement when it is executed. The drivers listed in the contract are jointly and severally financially liable for the safety of the vehicle and fulfillment of the terms of the agreement.

It is not mandatory to wash and refuel the car before returning it. You can return the car without washing and refueling — in this case: the cost of washing is deducted from the deposit at a fixed rate; the missing fuel is paid for based on the actual volume — however much is needed to top it up will be charged. All calculations are transparent, and we provide receipts if necessary.

Unfortunately, the phone number in a registered profile cannot be changed. This function helps us fight against intruders.

Yes, a refundable deposit is required for car rentals. The specific amount depends on the car class and is returned within 5–9 business days after the car is handed back.

Yes, we provide car delivery to the client's address and car pickup upon completion of the rental. The cost starts from 5,000 ₸ and depends on the delivery area and return address. The exact amount is calculated individually.

Yes, travel to other regions of Kazakhstan is possible by prior agreement. The car can be used throughout the territory of the Republic of Kazakhstan.

Yes, our electric vehicles are equipped with an electronic pass to Shymbulak, so you can easily go to the mountains without additional difficulties.

The range depends on the model: Zeekr 001 — approximately 500–700 km, Zeekr 007 — approximately 500–700 km, Zeekr 009 — about 500–600 km. The range always depends on driving style, speed, and weather conditions. As for the hybrid Li Auto (Lixiang): charging it from the grid is not mandatory — the hybrid is capable of independently recharging the battery from the gasoline generator. However, charging from the grid allows you to drive on electric power more often and save fuel, which is a plus but not a mandatory condition.

AI-95 fuel is recommended for gasoline cars. It ensures optimal engine performance, stable dynamics, and meets the requirements of most modern cars.

All cars are insured under the mandatory type of insurance — OGPO (mandatory insurance of civil liability of vehicle owners). This is standard insurance that covers the car owner's liability to third parties in the event of an accident.

We have a flexible discount system — the rental cost decreases depending on the number of rental days. Due to the already provided system of price list discounts, no additional discounts are provided. The longer the rental period, the better the price.